Irena Ivanovska, Senior Director of IT training department in Semos Education, manager and decision-maker with more than 22 years experience in delivering Information Technology solutions. Her career in IT started as a first female Microsoft Certified Trainer in Macedonia. Since then, she has gained skills and knowledge to pursue her career further in developing new concepts and bringing Information Technology closer to the people, companies and society. She is highly skilled at relationship-building with clients, across organizations and teams and has exceptional presenting and interpersonal skills. She is managing large-scale training projects daily, from the requirement gathering phase to completion.